Admin Assistant Role

Here are some ideas on how an Admin Assistant can help you streamline your daily tasks, enhance productivity, and provide valuable support.

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What is Outsourced Administration Support?

Failing to stay on top of your important admin can be crippling to business growth. Does it seem like there are never enough hours within the day to get everything done? If you’re an owner of an SME starting out or maybe expanding, the necessity to get on top of tasks like your administration may be a common problem. Running a business and at the same time trying to stay up with the never-ending demands of the clients and tons of administrative tasks is time-consuming. Why spread yourself thin by performing menial tasks like data entry, internet research, or making travel plans, when you could delegate these and free up some time to focus on more valuable pursuits?

Having someone to take over and perform these menial tasks will allow you to focus more on the things that are more beneficial for the growth of your business.

You may be still contemplating whether or not you’ll get additional help. Here are the subsequent tasks that you simply can delegate to an Admin assistant if you opt to hire one.

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Key Responsibilities

  • Data entry and management
  • Interpreting data and creating data summary presentations
  • Scheduling and managing appointments
  • Assisting with travel planning and accommodation
  • Answering calls
  • Managing emails
  • Calling suppliers to place orders and do follow-ups
  • Online market research
  • Proofreading and editing business materials and reports

Why Do Businesses Outsource Administration Support?

Businesses are finding that their highly paid staff are continuously stuck doing routine admin tasks instead of focusing their time on building client relationships and other high-value tasks that contribute significantly to their bottom line. Because of this, businesses are utilizing outsourced staffing solutions to free up time and create capacity in their business.

By adding additional capabilities of an offshore administrative assistant, businesses are improving their focus on core business whilst increasing turnaround times and improving the quality of output. As a result, these businesses are also experiencing a decrease in staff retention rates and an increase in customer satisfaction rates.


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Our Company

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Saratel Solutions is a global outsourcing company helping business owners’ achieve their company growth and expansion ambitions. Our offices are located in Australia, US and the Philippines with clients ranging from solo entrepreneurs to small and medium-sized businesses.

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What our clients say about us

They meet with me regularly and gives me updates on how things are going and I couldn’t be happier with what’s going on. Saratel Solutions did take care of my bookkeeping needs, better than when I had an accountant sitting right next to me.

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David Dimeglio


“If you are a business owner and you wanna go ahead and outsource some of your in-house activities for dollar savings with peace of mind then I would highly suggest you give them a call. They provide a great work environment so this has been a great experience for me.”

Adam Barakzai CFO

Client Reviews

Client Review - Bridget Holland

I’ve been working with an assistant hired via Saratel since August last year. So happy! There was some hard work in the beginning, mostly related to training, and a lot of…

Bridget Holland

Marketing Director
Client Review - Andrew Rivet

Prior to working with Saratel Solutions, I have had 2 VA’s working for me. They did not have the resources, supervision and accountability that Saratel Solutions…

Andrew Rivet

Marketing Director
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Client Review - Nicholas

Our office has been working with Saratel Solutions for approx 1 year. The team at Saratels solutions took the time to fully understand the nature and envi…

Nicholas Robertson

Andy Hoang

Working with Saratel has been a great pleasure. The feeling was about what’s best for my company. They went along with my pace and patiently worked…

Andy Hoang