Nicholas Robertson
Law Clerk/Paralegal
Our office has been working with Saratel Solutions for approximately 1 year. The team at Saratel solutions took the time to fully understand the nature and environment of our firm so they could provide us with a suitable virtual assistant that would be able to perform the tasks required.
Saratel solutions did exactly this and their virtual assistant has been very professional, willing to learn, and has allowed our firm to create an effective management system for all its administrative areas. In particular, their virtual assistant has assisted our office in our accounts department, allowing our firm to maintain a steady revenue stream. Although our virtual assistant operates offshore, we still feel that our virtual assistant is a valued member of our team and we are able to always be in constant communication.
Saratel’s main point of difference is the level of customer focus it puts into each and every client. Given the busy nature of a law firm, it was important that our virtual assistant was able to pick up things quickly and learn to adapt and respond appropriately to sudden changes and challenges faced within the firm.
If you are looking for a virtual assistant, regardless of your type of business, I would definitely recommend Saratel Solutions. They are focused on finding a person suited to your needs and are willing to go above and beyond to ensure that you are satisfied with their outcomes.
