Customer Service Representative

June 23, 2021

Are you waiting for an opportunity for career growth? The long wait is over!

We are Saratel Solutions Inc., an Australian-based company that provides job opportunities that will help you level up your career by developing your skills and knowledge.In line with our company’s team-based approach, we practice team collaboration helping you to capitalize on your strengths, improve your weaknesses, and help make the most out of your career.

If you have experience in Customer Service and want to join our growing team, you might be the one that we are looking for. Your duties and responsibilities may include but not limited to:

• • Maintains a positive, empathetic, and professional attitude toward customers at all times.
  • Responds promptly to customer inquiries.
  • Communicates with customers through various channels.
  • Knows the products inside and out to be able to answer questions.
  • Process orders, forms, applications, and requests.
  • Keeps records of customer interactions, transactions, comments, and complaints.
  • Communicates and coordinates with colleagues as necessary.
  • Provides feedback on the efficiency of the customer service process.
  • Ensures customer satisfaction and provide professional customer support

Required Skills:

• • Excellent English communication skills
  • Can handle pressure
  • Able to hold a conversation
  • Experience working with customer support
  • Flexible to the time schedule

Qualifications:

• • College Graduate

What we offer:

• • Training and development opportunities
  • Allowance (Company, Voice, Client)
  • Paid leaves
  • 13th Month Pay
  • Night Differential Pay
  • Health benefits coverage
  • Fun, rewarding, employee engagement program
  • Salary: Php13,000.00 to Php 20,000.00/month

Realize your very own and true potential with us today!